At Egokai, we respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
- Personal Information: Name, email, phone number, shipping address, billing address, payment details (processed securely via third-party payment gateways).
- Account Information: Login credentials if you create an account with us.
- Purchase History: Records of items you buy, in-game currency (Aura), and subscriptions.
- Technical Information: IP address, browser type, device info, cookies, and site usage data.
2. How We Use Your Information
- Process and deliver your orders.
- Manage your account and purchased cards.
- Provide access to in-game currency (Aura) and digital content.
- Send important updates, promotions, and announcements (only if you opt in).
- Improve our website, gameplay experience, and customer support.
- Ensure security and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal data. We may share your data only with:
- Payment processors (e.g., Razorpay, Stripe, PayPal) to handle transactions.
- Shipping/courier partners to deliver physical products.
- Service providers (hosting, analytics, email services) that help us operate our platform.
- Legal authorities, if required by law.
4. Cookies & Tracking
Our website uses cookies to:
- Remember your login and cart preferences.
- Track site performance and analytics.
- Improve user experience.
You may disable cookies in your browser, but some features may not work properly.
5. Data Security
We implement strong security measures to protect your personal data. However, no online system is 100% secure, so we cannot guarantee absolute safety.
6. Your Rights
- Access, update, or delete your personal data.
- Opt out of marketing communications anytime.
- Request a copy of your stored information.
7. Children’s Privacy
Our products are intended for users 13 years and older. We do not knowingly collect information from children under 13.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: egokaitcg@gmail.com